(Engwe only)The warranty period for only Engwe bicycles is as follows. If you found non human damage within the warranty period, we will send the replacement parts free of charge. After the warranty period you will have to pay for replacement parts and shipping and shipping fees. The bike which we sell are factory new regular products, all parts are the same as the original parts.

What doesn't qualify for a warranty

Failure caused by the users failure to use, maintain and adjust according to the instructions manual.

Users dissembled, repair and modify themselves, and failures caused by non-compliance with the rules of use.

Failure caused by improper use or storage by the user or accident.

The cost of going to other repairs shops without consent.




Escooter for 1 year Battery for 6 Months 


Mankeel MK083 MK089

Battery, Motor, controller, display are 6 Months and the Frame is 1 year